Networks for Change Inc. (dba Fundraising KIT)
Terms of Services Agreement
To use the Fundraising KIT Service you must have the right and authority to agree to these Terms of Service, including, where relevant, the authority of any organization you represent. If you are using the Fundraising KIT Service on behalf of a legal entity, you warrant and represent that you are authorised to enter into this Agreement on behalf of that legal entity, which will be bound by this Agreement.
This Agreement is subject to change without notice. It is your responsibility to check this page frequently for any revisions, the most recent date of which will appear at the bottom of the page.
Certain terms used in this Agreement and not otherwise defined will have the following meaning:
“Content” means the content and information that you post on Fundraising KIT, including information about you and the actions you take.
“CRM Integration” means Fundraising KIT’s software, applications and processes used to deliver Services and other data to customers via, with or using an application programming interface (API) or other software integration with a Customer’s CRM.
“Customer” means a user who engages with Fundraising KIT Services.
“Customer Care Services” means all services provided to Customers via the Customer Care team, including but not limited to, live chat, email and phone support.
“Fundraising KIT” means the application, features, and services we make available to users, including through (a) our website at http://temporary.fundraisingkit.com, https://can.fundraisingkit.com, https://usa.fundraisingkit.com, https://aus.fundraisingkit.com, https://uk.fundraisingkit.com and any other Networks for Change branded or co-branded websites (including sub-domains, international versions, and mobile versions); (b) our Platform; and (c) other media, devices, or networks now existing or later developed.g or later developed.
“Fundraising KIT Services” or “Services” mean the services we provide as Fundraising KIT, that include but are not limited to, Customer Care Services, and Professional Onboarding Services.
“Post” means upload or post on Fundraising KIT or otherwise make available to us.
“Professional Onboarding Services” means any service offered by Fundraising KIT that is not part of a subscription plan for the Fundraising KIT software, that includes but are not limited to, data preparation, data importing, and intelligence tools.
“Reasonable Use Policy” means the policy we adhere to when deciding whether or not a Customer has exceeded their reasonable use of the product.
“Terms of Service” means the following Terms of Service referenced herein.
“Third Party Provider” or “Third Party Services” means any third party proprietary software, public domain content or data, or other materials owned by or licensed from a third party, used by KIT Fundraising for the purpose of providing the KIT Fundraising Service or an element of it.
“Us“, “we“, and “our” means Networks for Change Inc., Fundraising KIT, and/or its affiliates.
“Use” means use, copy, publicly perform or display, distribute, modify, translate, and create derivative works of.
“You” means the Customer using the Fundraising KIT Services by logging in through your profile.
Sharing Your Content and Information
You and your organization own all of the Content and information that you Post on Fundraising KIT, whether that information is private to your organization or publicly available. In order for us to use certain types of content and provide you with Fundraising KIT, you grant us a perpetual, non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use all Content that you post on Fundraising KIT (the “IP License”). NFC will protect your privacy and the confidentiality of this information. The IP License allows us to aggregate, sell, publish, or use (in any way) this information, so long as your identity and data and your organization’s identity and data are kept confidential. We ensure all Content is anonymized and all personal information is made non-identifiable before aggregating any data to provide our Services to you, the Customer.
In addition to the Fundraising KIT Services, our Professional Onboarding Services require the use of Third Party Services to complete specific onboarding procedures. While we cannot guarantee the safety of Third Party Services, we ensure to take all reasonable and expected measures to ensure the security of your Content.
When you delete Content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies (but will not be readily available to others and the data will be ‘beyond use’).
We always appreciate your feedback or other suggestions about Fundraising KIT, but you understand that we may use them without any obligation to compensate you for them (just as you have no obligation to offer them).
We are not responsible for the accuracy of any user-generated content. All information submitted on, or posted to, Fundraising KIT is done at the user’s own risk.
Although NFC will take all reasonable steps to provide error-free and continuous service on Fundraising KIT, NFC does not represent, warrant, or guarantee that the database service will be uninterrupted or error-free. As a result, the database service is provided “as is”, without warranty of any kind. NFC disclaims all warranties, either expressed or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and infringement.
Safety and Ethical Use
We do our best to protect the Fundraising KIT user experience, but we cannot guarantee it. We need your help in order to do that. You agree that:
- You will not send or otherwise post commercial communications through unsolicited/unauthorized/unsanctioned means to users (such as what is commonly known as ‘spam’).
- You will not violate any local, national, or international laws, including spam laws.
- You will not collect users’ information, or otherwise access Fundraising KIT, using any automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission.
- You will not upload viruses or other malicious code to any Networks for Change-run website or application.
- You will not solicit login information of or access an account belonging to someone else.
- You will not bully, intimidate, or harass any user or NFC team member while the using the Customer Care Services of Fundraising KIT.
- You will not sell illegal goods or services.
- You will not use, distribute, or post on Fundraising KIT any content that you do not have rights to use.
- You will not misrepresent your name or the name of your organization to NFC, on Fundraising KIT, or to the general public, in any way.
- You will not misrepresent to NFC, or the general public, about the legal, nonprofit, charity, or other status of your organization; this includes, but is not limited to, your representation to NFC or the public about government recognition or status as a registered charity (in Canada with the Canada Revenue Agency), a registered charity or registered nonprofit (in Australia with the Australian Tax Office and/or the Australian Charities and Not-for-Profits Commission), a registered 501(c)(3) (in the United States with the Internal Revenue Service), a registered charity or nonprofit (in New Zealand with the Charities Services), a registered charity or nonprofit (in the United Kingdom with the Charity Commission), a registered charity or nonprofit (in South Africa with the Government) or any other local, provincial, state, or nationally recognized tax-exempt status.
- You will not lie about any tax-deductible status that your organization has, be it local, federal, or international.
- You will not upload Content that is hateful, threatening, pornographic, prejudicial, or that contains nudity or graphic or gratuitous violence.
- You will not develop or operate a third-party application containing, or advertise or otherwise market, mature content that is not related to your organization without appropriate age-based restrictions.
- You will not use Fundraising KIT to do anything unlawful, misleading, malicious, or discriminatory.
- You will not facilitate or encourage any violations of this Agreement.
- At any time, NFC may ask you or your organization to provide documentation proving the legal or other status of your organization. Failure to comply with these requests could lead to suspension or being deleted from Fundraising KIT.
- While NFC states that all paid subscriptions include “unlimited emails” and “unlimited storage”, and that our paid phone support subscriptions include “unlimited phone support”, this is subject to a Reasonable Use Policy. If, at any time, NFC, or any of its affiliates, determines that user or organizational use of Fundraising KIT is unreasonable, NFC reserves the right to suspend, cancel, or delete your account. Such a decision is at the full and total discretion of NFC or any of its affiliates. While we endeavor to give ample notice or warnings, for a breach of the Reasonable Use Policy, no notice is required for a suspension, cancellation, or deletion of your account.
In the event that we feel that you are violating any part of these Terms of Service, we reserve the right to suspend, cancel, or delete your account, without any notice. NFC may elect to give you a warning about a breach of these terms but we are under no obligation to do so.
Registration and Account Security
Fundraising KIT users provide their real names and information, and we need your help to keep it that way. To maintain the security of your account, you agree:
- You will not provide any false personal information on Fundraising KIT, or create an account for anyone other than yourself without permission.
- You will keep your contact information accurate and up-to-date.
- You will not share your password, let anyone else access your account, or do anything else that might jeopardize the security of your account.
- You will not transfer your account to anyone without first getting our written permission.
- We retain the right to delete any accounts that we deem to contain false information.
We strive to provide an enjoyable online experience for our users so we may monitor activity on Fundraising KIT to ensure that users are complying with this Agreement. You agree to such monitoring. Nevertheless, we do not make any warranties or guarantees that: (1) Fundraising KIT, or any portion thereof, will be monitored for accuracy or unacceptable use; (2) apparent or posted statements of fact are indeed statements of fact or that such statements of fact will be authenticated; or (3) we will take any specific action (or any action at all) in the event of a dispute between users and Networks for Change Inc. regarding compliance or non-compliance with this Agreement.
Protecting Other People’s Rights
We respect other people’s rights, and expect you to do the same. You agree that:
- You will not Post Content or take any action on Fundraising KIT that infringes on someone else’s rights or otherwise violates the law.
- We can remove any Content you post on Networks for Change if we believe that it violates this Agreement.
- If we removed your Content for infringing someone else’s copyright, and you believe we removed it by mistake, we will provide you with an opportunity to appeal.
- If we have any reason to believe that you are infringing other people’s intellectual property rights, we can disable your account at any time, at our discretion. We can also remove the infringing content at our discretion.
- You will not use our copyrights or trademarks without our written permission.
- You will not Post anyone’s identification documents or sensitive financial information on Fundraising KIT.
- Other than connecting to Service Provider’s servers by http requests using a Web browser, you will not attempt to gain access to a service provider’s servers by any means – including, without limitation, by using administrator passwords or by masquerading as an administrator while using Fundraising KIT or otherwise.
Payment and Charges
User or a user’s organization agrees to pay for use of Fundraising KIT and for all additional services agreed upon in accordance with the prices set forth at the time of purchase. Recurring annual or monthly charges are due within fifteen (15) days from the agreed-upon annual or monthly payment date. Payment for all one-time projects and training are due seven (7) days before services are rendered. Charges are non-refundable, absent breach of this Agreement by NFC. All prices, statements, invoices, and charges are in United States Dollars (USD), Canadian Dollars (CAD), or Australian Dollars (AUD), as indicated.
Payment must be made with a credit card. Exceptions may apply, however administrative fees ($100) may incur to any other method of payment. Fundraising KIT reserves the right to charge these fees on a case by case basis.
Prices and fees for use of Fundraising KIT are subject to change without notice.
If a user or a user’s organizations fails to pay, NFC reserves the right to prevent access to a user’s content, without notice.
If a user or a user’s organization wishes to cancel any of the services provided by Keela, we request that you please notify us at support [at] fundraisingkit.com, at least seven (7) days before your renewal date of your subscription. In the event that seven (7) days’ notice is not given, Fundraising KIT reserves the right to continue payment of the subscription.
GST or HST Exemption
Users located outside of the country of Canada agree and certify that, as of the date of accepting these Terms of Service, they are not residents of Canada for the purpose of the Excise Tax Act (Canada) and that they are not registered under the Excise Tax Act (Canada). If a user’s residence changes or they become registered under the Excise Tax Act (Canada), that user agrees, within fifteen (15) days, to notify NFC of this change.
For the case of organizations, as of the date of accepting these Terms of Service, users registering on behalf of an organization agree that they are an authorized individual of the organization, under its representative law, and this authorized user certifies that the organization is neither a resident of Canada for the purpose of the Excise Tax Act (Canada), nor is registered under the Excise Tax Act (Canada). In the event that an organization’s status changes under the Excise Tax Act (Canada), they agree to notify NFC of this change, within fifteen (15) days.
You authorize Fundraising KIT to collect Content directly from you or your Third Party Providers (such as your CRM), including via CRM Integrations, for the purposes contemplated in this Agreement. Fundraising KIT will collect, hold, process and use such Content in accordance with this Agreement and will maintain reasonable commercial and electronic safeguards against the destruction, loss or alteration of, or unauthorized access to, any Content in its possession or control.
Where Content is transmitted or made available to Fundraising KIT, except where required by law
or otherwise approved by you, Fundraising KIT will: i) not use the Content other than in accordance with this Agreement; and ii) not make the Content available to any third party, other than to a subcontractor or processor approved by NFC.
You acknowledge and agree that parts of the Services (e.g. CRM Integrations) may operate on, with or using application programming interfaces (APIs) and/or other Third Party Providers, such as your CRM provider. We are not responsible for the operation of any Third Party Services, including but limited to, the accuracy of the data and other information transmitted via the API, or the availability or operation of the KIT Services to the extent such availability and operation is dependent upon Third Party Services. You are solely responsible for procuring any and all rights necessary for you to access third party services, for complying with any applicable terms or conditions thereof, and for all fees payable to your Third Party Providers. We do not make any representations or warranties with respect to Third Party Services. Any exchange of data or other interaction between you and a Third Party Provider is solely between you and such third party provider and is governed by such third party’s terms and conditions. A list of all Third Party Providers can be found here.
Other Third-Party Software, APIs, and Integration
NFC, from time to time, uses third-party libraries, APIs, plug-ins, open source code, and other software or integrations. Users understand that, while we do our best to ensure that these are always functioning, we are not responsible for them in any way and we reserve any liability thereto.
Information for Contributors for Publicly Available Content
All users, contributing to publicly available content, are required to grant broad permission to the general public to re-distribute and re-use their contributions freely, as long as the use is attributed and the same freedom to re-use and re-distribute applies to any derivative works.
As an author, you agree to be attributed in any of the following manners: (a) through a hyperlink (where possible) or URL to the article or articles you contributed to; (b) through a hyperlink (where possible) or URL to an alternative, stable online copy of the article which is freely accessible, which conforms with the license, and which provides credit to the authors in a manner equivalent to the credit given on this website; or (c) through a list of all authors. (Any list of authors may be filtered to exclude very small or irrelevant contributions.)
If you import text under a compatible license which requires attribution, you must, in a reasonable manner, credit the author(s). Where such credit is commonly given through page histories (such as Wikimedia-internal copying), it is sufficient to give attribution in the edit summary, which is recorded in the page history, when importing the text. Regardless of the license, the text you import may be rejected if the required attribution is deemed too intrusive.
Limitation of Liability
The provisions of paragraph 14 shall apply to any action at law, in equity, or arbitration:
(a) NFC’s total liability, if any, with respect to the subject matter of this Agreement (including but not limited to liability arising out of contact, tort, strict liability, breach of warranty, or otherwise), is limited to charges collected by NFC under this Agreement in the twelve (12) month period immediately preceding to the initial act, injury, or occurrence that gave rise to the liability;
(b) NFC shall not be liable for any loss of profits or revenue, special, punitive, incidental, or consequential damages in any action arising out of the subject matter of this Agreement, specifically including but not limited to loss or corruption of customer data, whether or not foreseeable and even if NFC has been advised or had previous knowledge of the possibility of such damages;
(c) NFC shall not be liable for failure to perform due to reasons of force majeure, including but not limited to, acts of God, the public enemy, any government or agency thereof, fires, floods, epidemics, quarantine restrictions, strikes, work stoppages, freight embargos, severe weather, differences with workmen, restrictions imposed by governmental agencies, war, hostilities, riot, rebellion, delay in or lack of transportation facilities, inability to secure materials, power failure or fluctuation, the inability of any entity to connect to the Internet, or any other reason beyond the control of NFC;
(d) NFC is not liable in whole or in part for a breach of any covenant, representation or warranty of any third party that Fundraising KIT may use for the purposes of, but not limited to, APIs, plug-ins, or integrations;
(e) NFC is not liable for any fraud, penalties, or any misleading of donors, users, government agencies, or the general public about an organization’s charity, nonprofit, 501(c)(3) or other tax-exempt status. We merely provide a service to users and organizations, and take no responsibility in any funds that are processed through Fundraising KIT or any NFC platform;
(f) If your non-identifiable data are used for research purposes, then the limitation of liability and indemnity clauses contained within this Terms of Service Agreement are waived with respect to any harms suffered or liabilities incurred as a result of any research activities;
(g) Any proceeding to resolve or litigate any dispute in any forum relating to this Agreement shall be conducted solely on an individual basis. Neither Party shall have any dispute heard as a class action or in any other proceeding in which either Party acts or proposes to act in a representative capacity. The provisions of this paragraph shall apply to any claims brought against Customer by a third party for damages based on an improper license grant of Fundraising KIT to users.
Reliance on Compliance Under Local Laws and Regulations
While we work hard to continue to support customers in jurisdictions all across the world, NFC does not represent, warrant, or guarantee that our products are always compliant with current corporate, anti-spam, charity, nonprofit, society, or any other laws in your given jurisdiction. This includes, but is not limited to, the Internal Revenue Service (US), the Canada Revenue Agency, the Australian Tax Office (Australia), Her Majesty’s Revenue and Customs (UK), Inland Revenue (New Zealand). We strongly recommend that before using our products, you confirm that they are compliant with the current laws and regulations of your local jurisdiction(s). NFC is neither responsible nor liable, in any way, for compliance with any local laws or regulations.
NFC is consistently working to make our products better – to make them easier to use, more powerful, and, ultimately, better for our users. This means, from time to time, NFC modifies our product, including, but not limited to, adding or deleting features or functions. NFC does not represent, warrant, or guarantee that any features or functionality will not be modified or deleted. While NFC will always try to give as much warning to you as possible, no notice is required for any changes or modifications to our products, including, but not limited to, about feature changes, feature additions, and deletion of features or functions.
If you wish to terminate your subscription prior to its completion, NFC is not obligated to provide any refund following the termination of your subscription. NFC will not prorate charges to the Termination Date and the Customer will not receive a credit or refund for any unused services. If Customer has paid in advance for a certain period of time for NFC services or any portion thereof and terminates prior to the completion of that period, that payment is nonrefundable. In addition, all Professional Onboarding Services that have been paid for are non-refundable. You acknowledge and agree that all payment obligations and fees and charges paid or payable by you under these Terms of Service are non-cancellable and non-refundable for any reason.
At any one point, Fundraising KIT may have multiple promotional offers being offered. No more than one (1) promotional offer may be used per account subscription purchase. We reserve the right to alter this policy, and make exemptions, on a case by case basis.
You will resolve any claim, cause of action or dispute (“Claim”) you have with us arising out of or relating to this Agreement, Fundraising KIT or Networks for Change Inc. in a provincial or federal court located in Canada. The laws of the province of British Columbia will govern this Agreement, as well as any Claim that might arise between you and us, without regard to conflict of law provisions. You agree to submit to the personal jurisdiction of the courts located in British Columbia for the purpose of litigating all such Claims.
If anyone brings a Claim against us related to your actions or your content on Fundraising KIT, you will indemnify and hold us harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) related to such Claim.
We try to keep Fundraising KIT up, bug-free, and safe, but you use it at your own risk. We are providing Fundraising KIT “as is” without any representations warranties or conditions, expressed, implied, statutory, or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that Fundraising KIT will be safe or secure. NFC is not responsible for the actions or content of third parties, and you release us, our directors, officers, employees, and agents from any Claims and damages, known and unknown, arising out of or in any way connected with any claim you have against any such third parties. We will not be liable to you for any lost profits or other consequential, special, indirect, or incidental damages arising out of or in connection with this statement, Fundraising KIT or NFC, even if we have been advised of the possibility of such damages. Our aggregate liability for direct damages arising out of this statement, Fundraising KIT or Networks for Change will not exceed the greater of one hundred Canadian dollars ($100 CAD) or the amount you have paid us in the twelve (12) months preceding the making of the Claim. If applicable law does not allow the limitation or exclusion of liability or incidental or consequential damages, the foregoing limitation or exclusion may not apply to you. In such cases, Networks for Change’s liability will be limited to the fullest extent permitted by such applicable law.
This Agreement makes up the entire agreement between the parties regarding Fundraising KIT and supersedes any prior agreements.
If any portion of this Agreement is found to be unenforceable, the remaining portion will remain in full force and effect.
If we fail to enforce any of this Agreement, it will not be considered a waiver of our rights to enforce such rights in the future.
Any amendment to or waiver of this Agreement must be made in writing and signed by us.
You will not transfer any of your rights or obligations under this Agreement to anyone else without our written consent.
All of our rights and obligations under this Agreement are freely assignable by us to any other person in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise, without any notice to you.
Nothing in this Agreement shall prevent us from complying with the law.
This Agreement does not confer any third-party beneficiary rights.
Precedence of English Terms
These site terms are not to be modified. If there is any inconsistency between these terms and any translation into other languages, the English language version takes precedence.
If you do not agree to any of the terms and conditions set out in this Agreement, please exit the Website.
If you are in breach of this Agreement, in any manner, or otherwise create possible legal exposure for us, as determined by us at our sole discretion, we can stop providing all or part of Fundraising KIT to you. We will generally try to notify you in such instances but have no obligation to do so. You may also delete your account or disable your application at any time. In all such cases, this Agreement will terminate, but the following provisions will survive such termination: 2-5, 6.
From time to time, Fundraisingkit may modify these KITPay Terms in the same manner in which the Term of Service may be modified in accordance with the terms thereof.
1. SUMMARY OF KITPay SERVICE
KITPay allows you to accept payments via credit card, debit card, ACH, and a variety of other payment applications including, but not limited to, processing cards bearing the trademarks of Visa®, MasterCard®, Discover®, and American Express® and utilizing the payment applications from Apple Pay®, Google Pay® and other payment applications (collectively, the “Networks”). KITPay will collect, transmit, and store data for payment processing with third-party payment gateway services providers (“Payment Gateways”) and payment processors (“Payment Processors”). We will use your constituents’ and/or customers’ (“Constituents”) customer and online financial transaction data (“Transaction Data“) only in the provisioning of KITPay; provided, however, we may use the Transaction Data in an aggregate form combined with the data of other Fundraisingkit clients for statistical analysis and reporting. Fundraisingkit is not a depository institution and does not offer banking services or Money Service Business services as these terms are defined by the United States Department of Treasury, the Bank of Canada, or other similar governmental or regulator bodies. You are not a third party beneficiary under, nor do you have any rights under, our contracts with third parties including Payment Gateways, Payment Processors, Networks, or banks.
1.2 Processing Agreement.
Fundraisingkit processes payments you receive from your donors, members, constituents, or other contacts via KITPay. In order to serve in this role, we must enter into agreements with Networks, Payment Processors, Payment Gateways, and banks. These third parties require customers of KITPay to enter into a Sub-Merchant Agreement with the Payment Processor(s) of record (each, a “Sub-Merchant Agreement”) and use of KITPay requires your acceptance of these relevant Sub-Merchant Agreements. As of the date of these KITPay Terms, Fundraisingkit uses Payrix Solutions, as a Payment Processor and its Sub-Merchant Agreement is located at (https://portal.payrix.com/terms). Fundraisingkit also uses Apple Pay® Google Pay® as payment methods, and their terms and conditions can be found at https://payments.developers.google.com/terms/sellertos and https://developer.apple.com/apple-pay/terms/apple-pay-web/. By accepting these KITPay Terms and using KITPay, you acknowledge and agree that you have read and accepted, and agree to be bound by and comply with, such applicable Sub-Merchant Agreement and payment method terms, as may be amended from time to time without prior notice to you. We may change, replace, or terminate the services of any Payment Gateway and/or Payment Processor upon notice to you. In the event of replacement of a Payment Gateway and/or Payment Processor, or the addition of a payment method, you understand and agree that you may be required to execute additional terms and conditions associated with such a replacement. You acknowledge and agree that your continued use of KITPay constitutes your agreement to such additional terms and conditions and you will be subject to such revised terms. You further understand and agree that any breach by you of any Sub-Merchant Agreement or any agreement with any Payment Gateway, Payment Processor, payment method or the like shall be deemed to be a breach by you of these KITPay Terms.
2. KITPay SERVICE GENERAL TERMS
2.1 Background Checks.
Use of KITPay may require you to provide information about you necessary to enable NFC to verify your identity, including (a) personal information (full legal name, resident address, date of birth, and Social Security Number (or other government ID, if not a U.S. citizen) and/or your principal officer (having control over your organization, such as Executive Director, CEO, or CFO) and (b) verification of your access to your bank account(s) that may be used for payment purposes including deposit of processed funds as required from time to time by anti-money laundering laws, other applicable laws and NFC’s internal underwriting, risk, anti-money laundering and other Know Your Customer (KYC) policies and procedures as well as creditworthiness background checks.
Funds processed through KITPay will be disbursed to you interest free, less any refunds, chargebacks, and any applicable fees including KITPay Processing Fees (as defined below). Funds processed through KITPay shall be disbursed on a daily basis. Notwithstanding anything to the contrary herein, you acknowledge and agree that Fundraisingkit may withhold, suspend, or delay disbursement of funds to you if NFC is required to withhold such amounts for any reason, including by Applicable Law, if you are delinquent in any amount owed to NFC under the Agreement, or otherwise in order to protect NFC against the risk of, among other things, existing, potential or anticipated chargebacks, fraud or your failure to fulfill your responsibilities under the Agreement. Such withholding, suspension or delay may be temporary or permanent as determined by NFC in its discretion.
2.3 Direct Deposit ACH Form.
You shall provide NFC with a completed Authorization Agreement for Direct Deposits (ACH Credits) with your Taxpayer Identification Number (TIN) to permit NFC to make deposits to your bank account in accordance with your disbursement instructions. NFC reserves the right to hold on your behalf any funds collected using KITPay until you provide a completed Authorization Agreement to NFC and NFC has successfully verified your depository bank account used in connection with KITPay.
It is your responsibility to communicate your refund policy to your donors, members, constituents, or contacts. You shall ensure that your refund policy is consistent with the KITPay Terms. All refunds will be charged to you along with any applicable Fees. All communications or disputes regarding refunds are between you and your donors, members, constituents, or contacts. NFC may force a refund of any charges that NFC reasonably believes are fraudulent or if NFC receives complaints from a substantial number (as determined by NFC in its discretion) of donors, members, constituents, or contacts with respect to your donations, memberships, events, or any other offerings. You are still responsible for all associated fees with respect to refunded amounts.
2.5 Reconciliation and Chargebacks; Debit of Your Account.
NFC shall perform daily internal reconciliations and provide chargeback management services via the KITPay merchant portal in connection with delivering statements and payment disbursements to you. You are solely responsible for your individual transaction reconciliations for each disbursement. You are solely responsible for communications or disputes regarding chargebacks. You are solely responsible for payment of all chargebacks and ticketing and associated fees of any kind whatsoever against any merchant account established by NFC for the purpose of consummating financial transactions conducted on your behalf. For any negative transactions including any refunds and/or chargebacks, NFC reserves the right to offset such negative transactions against disbursements to you, or, if any disbursement is less than such offset, debit your bank account the balance of such offset. You agree that NFC may, without prior notice to you, debit your bank account for the full amount of any negative or debit balance including chargebacks and reversals if at the end of any disbursement there is a negative or debit balance in your KITPay account. If NFC is unable to collect on any refunds and/or chargebacks using offset of your disbursement or debit of your bank account, NFC shall have the right to invoice you any unpaid balance which shall be subject to interest that NFC is entitled to charge pursuant to the Terms of Service.
2.6 Transaction Limits.
Unless otherwise pre-approved in writing by Neon One, the per transaction limit for transactions processed in connection with KITPay will be $25,000.
You acknowledge and agree that in addition to other rights afforded to NFC under these KITPay Terms, NFC may establish a reserve account to satisfy any of your actual or potential delinquent obligations under these KITPay Terms, including any Additional Terms, or any other agreement between you and NFC Fundraisingkit (the “Reserve Account”). NFC may (but is not required to) apply funds in the Reserve Account toward and may set off any funds that would otherwise be payable to you against the satisfaction of any amounts which are due from you. The Reserve Account will not bear interest, and you will have no right or interest in the funds in the Reserve Account. Upon satisfaction of all your obligations under such agreements, NFC will pay to you any funds then remaining in the Reserve Account. Any funds in the Reserve Account may be commingled with other funds and need not be maintained in a separate account. The parties’ rights and obligations under this Section shall survive the termination of the Agreement.
You acknowledge and agree that, if non-donation payments processed through your KITPay account in a given calendar year exceed either (a) $20,000 in gross sales or (b) 200 transactions, Fundraisingkit may be required to report those transactions to governmental or regulator bodies, along with your name, address and the relevant tax or other identification numbers.
2.9 Information Security.
NFC will implement and maintain information security controls, policies and procedures that include administrative, technical and physical safeguards consistent with all applicable laws, rules, and regulations and generally accepted industry standards applicable in its industry, including without limitation, as applicable, the then-current Payment Card Industry Data Security Standard (as made available at https://www.pcisecuritystandards.org/pci_security/ (PCI DSS), that are designed to: (a) maintain the security and integrity of Transaction Data in NFC’s possession or control; (b) protect against anticipated threats or hazards to the security or integrity of KITPay; and (c) protect against unauthorized access or use of such Transaction Data. Except to the extent prohibited by applicable laws, rules or regulations or NFC’s contractual obligations to third parties, NFC shall promptly notify you upon becoming aware of any unauthorized access to or disclosure of Transaction Data (i) residing on any relevant NFC system, (ii) under the control of NFC, or (iii) for which NFC is responsible for managing in connection with the Services (a “Security Event”) and shall take action as reasonably determined by NFC to remediate, mitigate and respond to any such Security Event. You acknowledge and agree to comply with all of your responsibilities set forth herein and in any Additional Terms with respect to PCI DSS compliance.
2.10 Nondiscrimination Policy.
Unless exempt from applicable laws that otherwise prohibit such discrimination, you represent and warrant that your organization does not discriminate against any person or group of people in its hiring and employment practices, codes of conduct, programs, services or in any other aspect of its operations or activities on the basis of that person or group of people’s personal characteristics or attributes. For clarity, discrimination, as defined includes, but is not limited to; hiring and employment policies or practices that discriminate against a person or group of people on the basis of their sexual orientation or gender identity, even if such policies and practices are permitted under applicable law.
3. CUSTOMER RESPONSIBILITIES
3.1 Use Restrictions.
Without limitation of the terms of the Terms of Service, in connection with your access to and use of KITPay, you shall:
3.1.1 Administer security within the Customer’s technical systems and environments used in connection with KITPay (the “Customer Solution”) (e.g., granting of rights to a user with the Customer Solution).
3.1.2 Maintain your authorized users’ desktops and provide authorized users with network access to KITPay.
3.1.3 Use reasonable precautions to ensure security for integration between your Customer Solution and KITPay.
3.1.4 Maintain compliance with the PCI DSS.
3.1.5 Maintain and observe all reasonable security measures to protect your Customer Solution from unauthorized control, tampering, or other unauthorized access.
3.1.6 Comply with all applicable laws, rules, and regulations including laws regarding privacy and protection of consumer data and comply with the Visa Cardholder Information Security Program (www.visa.com/cisp), the Mastercard Site Data Protection Program (https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/site-data-protection-PCI.html) and all other applicable rules of the applicable Networks, including American Express®, MasterCard®, Discover®, Apple Pay®, Google Pay® and Visa®, as well as the General Data Protection Regulation (https://gdpr-info.eu/) as related to consumer information of constituents within the European Union or other applicable jurisdictions.
3.1.7 Provide all disclosures to and obtain all consents from each end user, in each case as required by the Networks and applicable law, prior to transmitting information relating to such end user to KITPay or relevant Payment Gateway.
3.2 Appointment of NFC and/or the applicable Payment Processor as “Payee Agent”.
You hereby appoint NFC and/or the applicable Payment Processor as your agent for the sole and limited purpose of receiving, holding and settling payment to you. You agree that a payment received by NFC and/or the applicable Payment Processor, on your behalf, completes your donors’, members’, constituents’, or contacts’ payments to you, regardless of whether such payments actually settle to you. In the event that NFC or the applicable Payment Processor does not make any such payment to you as described in these KITPay Terms, you will have recourse against only NFC and not such donor, member, constituent, or contact, as such payment is deemed made by such donor, member, constituent, or contact to you upon receipt by NFC and/or the applicable Payment Processor.
4.1 KITPay Processing Fees.
Processing fees shall apply to all financial transactions with or through the Networks conducted by you through the use of KITPay. Processing fees applicable to KITPay (“KITPay Processing Fees”) are identified in the sales quote, within any NFC software, or in any other communication between NFC and you. These fees may be amended from time to time by NFC in accordance with its rights under the Terms of Service.
4.2 Platform Fees.
Fundraisingkit applications may pass their own software service fees through KITPay. If applicable, these fees (“Platform Fees”) shall apply to all financial transactions conducted by you through the use of the NFC application in conjunction with KITPay. These fees may be amended from time to time by NFC in accordance with its rights under the Terms of Service.
Last Updated: September 22, 2022
Last Reviewed: September 22, 2022